{"id":8701,"date":"2024-08-29T10:06:52","date_gmt":"2024-08-29T10:06:52","guid":{"rendered":"https:\/\/www.chivasom.com\/?page_id=8701"},"modified":"2026-04-01T03:22:16","modified_gmt":"2026-04-01T03:22:16","slug":"regulations","status":"publish","type":"page","link":"https:\/\/www.chivasom.com\/en\/chiva-som-hua-hin\/regulations\/","title":{"rendered":"Regulations"},"content":{"rendered":"<section class=\" section limited-width container-fluid image-running-text\"  style=\"background-color: \">          \n\t<div class=\"container \">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 \">\n\t\t\t\t<h3 class=\"text-center text-headline1 mb-2 color-primary\">Regulations<\/h3>\n\t\t\t\t<div class=\"text-center  text-overline1 mb-2 \">Deposit and Cancellations<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"col-12 \">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.chivasom.com\/wp-content\/uploads\/2025\/08\/Regulations_table_02-1-1024x420.png\" class=\"w-100\">\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"col-12 textual-content\">\n\t\t\t\t<div class=\"card-body bg-transparent text-start\">\n\t\t\t\t\t<p class=\"text-body2\">\n\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Please be noted that The Orchid Lounge will host live piano music daily from 18:00 to 21:00, except on Saturdays during the special performances of the weekly Saturday Night BBQ.<\/em><\/p>\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n    <\/div>\n <\/section>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n\n\n<style>\n\t.cs-title-text .cbottom-image {\n\t\theight:auto;\n\t\tobject-fit:cover;\n\t}\n\t.cs-title-text .coverimg {\n\t\tmargin-top: 100px;\n\t}\n\n\t.cs-title-text h2 {\n\t\tcolor: #947254;\n\t\tmargin-bottom: 12px;\n\t}\n\n\t.cs-title-text .content-section p {\n\t\tmargin-bottom: 70px;\n\t}\n\n\t.cs-title-text .col-content-section {\n\t\tmargin-top: 32px;\n\t}\n\n\t.cs-title-text .col-content-section h2 {\n\t\tfont-size: 40px;\n\t\tcolor: #947254;\n\t\tmargin-bottom: 16px !important;\n\t}\n\n\t.cs-title-text .col-content-section button {\n\t\tmargin-top: 24px;\n\t}\n\n\t@media only screen and (max-width:767px) {\n\n\t\t.cs-title-text .coverimg {\n\t\t\tmargin-top: 45px;\n\t\t}\n\t}\n<\/style>\n<section class=\"section py-80  cs-title-text\"\n\tstyle=\" background-color: ; \">\n\t<div class=\"container\">\n\t\t<div class=\"content-section text-center col-md-8 mx-auto\">\n\t\t\t\t\t\t<h2 class=\"text-display2 color-primary \">\n\t\t\t\tTerms and Conditions\t\t\t<\/h2>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<!-- ACCORDION BLOCK -->\n<section class=\"section container-fluid accordion-block \"\n\tstyle=\" background-color: \">\n\t<div class=\"container\">\n\t\t<div class=\"accordion treatment-items\" id=\"accordion-items\">\n\t\t\t\n\t\t\t\t<div class=\" accordion-item \" style=\"background: transparent !important;border-right: 0;border-left: 0;\">\n\t\t\t\t\t<h2 class=\"accordion-header\" id=\"accordionHeader_1\"\n\t\t\t\t\t\tstyle=\"background: transparent !important;\">\n\t\t\t\t\t\t<button style=\"background: transparent !important;color:#000;\" class=\"accordion-button collapsed\"\n\t\t\t\t\t\t\ttype=\"button\" data-bs-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-bs-target=\"#collapseOne_1\" aria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"collapseOne_1\">\n\t\t\t\t\t\t\t<div class=\"text-headline3\">\n\t\t\t\t\t\t\t\tOther Amendments to Bookings\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"collapseOne_1\" class=\"accordion-collapse collapse\"\n\t\t\t\t\t\taria-labelledby=\"accordionHeader_1\"\n\t\t\t\t\t\tdata-bs-parent=\"#accordion-items\">\n\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t<div class=\"text-body3 \"><p>No-shows will incur a cancellation charge of 100% of the total booking and there will be no refunds or credits given for bookings that are cut short after arrival.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\" accordion-item \" style=\"background: transparent !important;border-right: 0;border-left: 0;\">\n\t\t\t\t\t<h2 class=\"accordion-header\" id=\"accordionHeader_2\"\n\t\t\t\t\t\tstyle=\"background: transparent !important;\">\n\t\t\t\t\t\t<button style=\"background: transparent !important;color:#000;\" class=\"accordion-button collapsed\"\n\t\t\t\t\t\t\ttype=\"button\" data-bs-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-bs-target=\"#collapseOne_2\" aria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"collapseOne_2\">\n\t\t\t\t\t\t\t<div class=\"text-headline3\">\n\t\t\t\t\t\t\t\tArriving in Thailand\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"collapseOne_2\" class=\"accordion-collapse collapse\"\n\t\t\t\t\t\taria-labelledby=\"accordionHeader_2\"\n\t\t\t\t\t\tdata-bs-parent=\"#accordion-items\">\n\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t<div class=\"text-body3 \"><p>In addition, we would like to share an important update to assist you in planning your journey to Thailand. Beginning 1st\u00a0\u00a0May\u00a02025, Thailand will transition from the traditional paper-based arrival card to the new Thailand Digital Arrival Card (TDAC), part of a national initiative to enhance the immigration experience with greater ease and efficiency. Completion of the TDAC will be required for all foreign passport holders, including tourists, business travellers, and long-term residents, with exceptions only for transit passengers and travellers\u00a0using a border pass.<\/p>\n<p><strong>To ensure a smooth arrival, we kindly recommend completing the TDAC online up to three days prior to your entry via\u00a0<a id=\"menur217g\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/tdac.immigration.go.th\/\" href=\"https:\/\/tdac.immigration.go.th\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link https:\/\/tdac.immigration.go.th\"><u>https:\/\/tdac.immigration.go.th<\/u><\/a><\/strong>. Upon completion, an acknowledgement email will be provided for presentation at immigration alongside your travel documents.<\/p>\n<p>For your convenience, further details and a step-by-step guide could be found at\u00a0<a id=\"menur217i\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/tdac.immigration.go.th\/manual\/en\/\" href=\"https:\/\/tdac.immigration.go.th\/manual\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link https:\/\/tdac.immigration.go.th\/manual\/en\/\"><u>https:\/\/tdac.immigration.go.th\/manual\/en\/<\/u><\/a>.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\" accordion-item \" style=\"background: transparent !important;border-right: 0;border-left: 0;\">\n\t\t\t\t\t<h2 class=\"accordion-header\" id=\"accordionHeader_3\"\n\t\t\t\t\t\tstyle=\"background: transparent !important;\">\n\t\t\t\t\t\t<button style=\"background: transparent !important;color:#000;\" class=\"accordion-button collapsed\"\n\t\t\t\t\t\t\ttype=\"button\" data-bs-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-bs-target=\"#collapseOne_3\" aria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"collapseOne_3\">\n\t\t\t\t\t\t\t<div class=\"text-headline3\">\n\t\t\t\t\t\t\t\tCheck-In\/Check-Out\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"collapseOne_3\" class=\"accordion-collapse collapse\"\n\t\t\t\t\t\taria-labelledby=\"accordionHeader_3\"\n\t\t\t\t\t\tdata-bs-parent=\"#accordion-items\">\n\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t<div class=\"text-body3 \"><p>Check-in is from 3PM. Check-out is by 12PM.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\" accordion-item \" style=\"background: transparent !important;border-right: 0;border-left: 0;\">\n\t\t\t\t\t<h2 class=\"accordion-header\" id=\"accordionHeader_4\"\n\t\t\t\t\t\tstyle=\"background: transparent !important;\">\n\t\t\t\t\t\t<button style=\"background: transparent !important;color:#000;\" class=\"accordion-button collapsed\"\n\t\t\t\t\t\t\ttype=\"button\" data-bs-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-bs-target=\"#collapseOne_4\" aria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"collapseOne_4\">\n\t\t\t\t\t\t\t<div class=\"text-headline3\">\n\t\t\t\t\t\t\t\tRestrictions\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"collapseOne_4\" class=\"accordion-collapse collapse\"\n\t\t\t\t\t\taria-labelledby=\"accordionHeader_4\"\n\t\t\t\t\t\tdata-bs-parent=\"#accordion-items\">\n\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t<div class=\"text-body3 \"><ul>\n<li>It is important for us to maintain a restful and relaxing atmosphere for all our guests, and in this regard, we welcome guests aged 14\u201318 when accompanied by a parent or legal guardian. All relevant consent forms must be signed, and a parent or legal guardian is required to attend the minor\u2019s initial consultation. Mobile phones, cameras, personal computers, etc. may be used in guest rooms and in the library but not in public areas. Chiva-Som\u2019s healthy environment has been created to give everyone the best possible benefits, and this is why we limit alcoholic drinks to champagne and wine in the evening only and smoking is permitted in designated areas only.<\/li>\n<li>As more e-reader devices offer increased communication features, to help protect our guest privacy and the serene ambience of Chiva-Som, we regret e-readers will not be allowed in public areas. Should you wish to read outdoors, please approach our staff, who can set you a sun lounger on the beach when the tide is low. You may use e-readers in the library or in your room. We encourage you to borrow books from our library whilst at the resort.<\/li>\n<li>Please be warned that as of 1st November 2017, the Thai government has implemented a ban on smoking on public beaches. Doing so may result in a fine, imprisonment or both.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\" accordion-item \" style=\"background: transparent !important;border-right: 0;border-left: 0;\">\n\t\t\t\t\t<h2 class=\"accordion-header\" id=\"accordionHeader_5\"\n\t\t\t\t\t\tstyle=\"background: transparent !important;\">\n\t\t\t\t\t\t<button style=\"background: transparent !important;color:#000;\" class=\"accordion-button collapsed\"\n\t\t\t\t\t\t\ttype=\"button\" data-bs-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-bs-target=\"#collapseOne_5\" aria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"collapseOne_5\">\n\t\t\t\t\t\t\t<div class=\"text-headline3\">\n\t\t\t\t\t\t\t\tDress code\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"collapseOne_5\" class=\"accordion-collapse collapse\"\n\t\t\t\t\t\taria-labelledby=\"accordionHeader_5\"\n\t\t\t\t\t\tdata-bs-parent=\"#accordion-items\">\n\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t<div class=\"text-body3 \"><p>Sports attire and sports shoes are required to be worn in the gymnasium. A smart casual dress code applies for dining.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\" accordion-item \" style=\"background: transparent !important;border-right: 0;border-left: 0;\">\n\t\t\t\t\t<h2 class=\"accordion-header\" id=\"accordionHeader_6\"\n\t\t\t\t\t\tstyle=\"background: transparent !important;\">\n\t\t\t\t\t\t<button style=\"background: transparent !important;color:#000;\" class=\"accordion-button collapsed\"\n\t\t\t\t\t\t\ttype=\"button\" data-bs-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-bs-target=\"#collapseOne_6\" aria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"collapseOne_6\">\n\t\t\t\t\t\t\t<div class=\"text-headline3\">\n\t\t\t\t\t\t\t\tGala Dinner\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"collapseOne_6\" class=\"accordion-collapse collapse\"\n\t\t\t\t\t\taria-labelledby=\"accordionHeader_6\"\n\t\t\t\t\t\tdata-bs-parent=\"#accordion-items\">\n\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t<div class=\"text-body3 \"><p>A compulsory supplement per person will apply for the New Year\u2019s Eve gala dinner; this is subject to 17.7% service charge and VAT. Please contact us for more information.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\" accordion-item \" style=\"background: transparent !important;border-right: 0;border-left: 0;\">\n\t\t\t\t\t<h2 class=\"accordion-header\" id=\"accordionHeader_7\"\n\t\t\t\t\t\tstyle=\"background: transparent !important;\">\n\t\t\t\t\t\t<button style=\"background: transparent !important;color:#000;\" class=\"accordion-button collapsed\"\n\t\t\t\t\t\t\ttype=\"button\" data-bs-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-bs-target=\"#collapseOne_7\" aria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"collapseOne_7\">\n\t\t\t\t\t\t\t<div class=\"text-headline3\">\n\t\t\t\t\t\t\t\tSpecial Requests\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"collapseOne_7\" class=\"accordion-collapse collapse\"\n\t\t\t\t\t\taria-labelledby=\"accordionHeader_7\"\n\t\t\t\t\t\tdata-bs-parent=\"#accordion-items\">\n\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t<div class=\"text-body3 \"><p>Should you have any special preferences such as non-allergenic pillows, special dietary considerations, etc., please inform the reservations team when making your booking.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\" accordion-item \" style=\"background: transparent !important;border-right: 0;border-left: 0;\">\n\t\t\t\t\t<h2 class=\"accordion-header\" id=\"accordionHeader_8\"\n\t\t\t\t\t\tstyle=\"background: transparent !important;\">\n\t\t\t\t\t\t<button style=\"background: transparent !important;color:#000;\" class=\"accordion-button collapsed\"\n\t\t\t\t\t\t\ttype=\"button\" data-bs-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-bs-target=\"#collapseOne_8\" aria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"collapseOne_8\">\n\t\t\t\t\t\t\t<div class=\"text-headline3\">\n\t\t\t\t\t\t\t\tConditions\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"collapseOne_8\" class=\"accordion-collapse collapse\"\n\t\t\t\t\t\taria-labelledby=\"accordionHeader_8\"\n\t\t\t\t\t\tdata-bs-parent=\"#accordion-items\">\n\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t<div class=\"text-body3 \"><p>Prices are subject to resort availability and are subject to change. All pricing is correct at the time of printing and offers may be withdrawn at anytime without notice. All bookings are subject to Chiva-Som\u2019s terms and conditions.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\" accordion-item \" style=\"background: transparent !important;border-right: 0;border-left: 0;\">\n\t\t\t\t\t<h2 class=\"accordion-header\" id=\"accordionHeader_9\"\n\t\t\t\t\t\tstyle=\"background: transparent !important;\">\n\t\t\t\t\t\t<button style=\"background: transparent !important;color:#000;\" class=\"accordion-button collapsed\"\n\t\t\t\t\t\t\ttype=\"button\" data-bs-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-bs-target=\"#collapseOne_9\" aria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"collapseOne_9\">\n\t\t\t\t\t\t\t<div class=\"text-headline3\">\n\t\t\t\t\t\t\t\tDisclaimer\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"collapseOne_9\" class=\"accordion-collapse collapse\"\n\t\t\t\t\t\taria-labelledby=\"accordionHeader_9\"\n\t\t\t\t\t\tdata-bs-parent=\"#accordion-items\">\n\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t<div class=\"text-body3 \"><p>All information, terms and conditions specified herein are subject to change without notice.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":15075,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"index.php","meta":{"_acf_changed":false,"footnotes":""},"destination":[],"class_list":["post-8701","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.5 (Yoast SEO v25.5) - 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