Chiva-Som International Health Resort Policies

Labour and Human Right Policy

We are committed to upholding internationally recognized labor standards and human rights. We prioritize fairness, equality, and transparency across all our operations, ensuring a safe, inclusive environment for our employees and partners. By integrating the UN Global Compact principles, supporting local suppliers, and promoting professional development, we continuously strive to protect and respect human rights.

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Occupational Health and Safety Policy

We prioritize the health and safety of our employees, guests, and vendors. We comply with all applicable H&S legislation and provide regular training, safe working conditions, and clear accident reporting procedures. Management, employees, and vendors are all accountable for maintaining a safe environment. Non-compliance will result in corrective or disciplinary action to ensure everyone’s safety.

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Three individuals engaged in planting young mangrove trees in a wetland area.

CSR Policy

We proudly supports the local community of Hua Hin, promoting its rich culture and heritage. We prioritize local hiring, sustainable practices, and community engagement while mitigating operational impacts. Our CSR initiatives focus on environmental conservation, education, and wellness, fostering lasting relationships with local residents. Through our Resort Sustainability Fund, we actively contribute to the region’s development and invite our guests to join in our efforts.

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Quality Assurance Policy

We are dedicated to delivering world-class wellness transformations through exceptional service and facilities. Our commitment to quality includes rigorous compliance with legal standards, continuous service improvement, and a focus on human resource development. We prioritize guest feedback, maintain strict operational procedures, and ensure all staff are aligned with our high standards. Our dedication to excellence drives us to remain at the forefront of the wellness industry.

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Privacy Policy

At Chiva-Som International Health Resort personal data is collected, used, and stored outlining your rights and how to exercise them, including withdrawing consent, requesting data copies, or objecting to data processing. The policy highlights cross-border data transfers, the use of cookies, and the specific purposes for which data is collected, such as processing bookings, enhancing guest experiences, or complying with legal obligations. It also describes the steps taken to protect personal data and provides contact details for queries or complaints.

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